pioneerkc@hotmail.com
+86 18951686333

COMPANY FAQ

Are your products 100% natural?
Yes, we offer a selection of fruits that are 100% natural with no added sugar or sulfite.
Are your products Vegan?
Yes, all our organic dried fruits and snacks are 100% plant-based.
Are your products gluten-free?
Yes, our products are gluten-free.
How should I store dried fruit?
Keep in an airtight container in a cool, dry place. Refrigeration is not required but can extend shelf life.
How long do products last?
Dried fruits typically last several months to a year, depending on the fruit. Check the package.
Can I freeze dried fruit?
Yes, it can be frozen for up to a year.
Is dried fruit healthy?
Yes, it is a healthy source of nutrients, containing antioxidants and fiber.
What can I do with dried fruit?
They are great in trail mix, on yogurt, in baking, or as a stand-alone snack.
How can I re-hydrate my fruit?
Place fruit in a bowl and cover with boiling water for 10-15 minutes.
Where do you ship?
We ship globally or worldwide.
Do you offer bulk options?
Yes, we have bulk and wholesale options for businesses.
Can I request a specific delivery date?
Yes, you can choose a preferred delivery date when placing order.
What is the difference between jelly, jam, and preserves?
Jelly: Made from strained fruit juice. It is clear, firm, and holds its shape.
Jam: Made from crushed or chopped fruit, resulting in a thicker, less firm spread.
Preserves: Contains small, whole fruits or large pieces of fruit in a soft jelly or syrup.
Spreadable Fruits: Similar to preserves but sweetened only with fruit juice or fruit concentrate.
How should I store jelly?
Unopened: Store in a cool, dry, dark place. Properly canned jelly can last for 6-12 months.
Also Opened: Refrigerate after opening. It is generally recommended to use opened commercial jelly within 1-6 months and homemade jelly within 1 month for best quality.
Do I need to refrigerate it?
Yes, while high sugar content helps preserve it, opened jars should be refrigerated to prevent mold growth and maintain quality.
Why did my jelly turn out too runny?
This is usually caused by an imbalance of pectin, acid, or sugar. It often happens if you use too much fruit juice, too little sugar, or if you make too large a batch at once. 
What do I do if there is mold on my jelly?
Discard the entire jar. Mold can produce mycotoxins, so scraping off the top is not recommended.
Is jelly healthy?
Jelly is mostly fruit juice and sugar, making it high in sugar. It should be enjoyed in moderation as part of a balanced diet.
What is pectin?
Pectin is a natural fiber found in fruit that allows the jelly to set. Fruits like apples and grapes have high natural pectin, while strawberries and cherries have low levels and usually require added commercial pectin.

About us

Established on April 16, 2024, Pioneer (Jiangsu) Food Technology Co., Ltd. is a comprehensive enterprise integrating food research and development, production, and sales. Headquartered in Xuanwu District, Nanjing, Jiangsu Province. Since its founding, the company has consistently adhered to the business philosophy of "Quality First, Customer First" and remains committed to providing consumers with healthy, delicious food.

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  • Pioneer (Jiangsu) Food Technology Co., Ltd
    • +86 18951686333pioneerkc@hotmail.com
  • No.9 Bancang Street, Xuanwu District, Nanjing, Jiangsu Province, China

    • Copyright © 2026 Pioneer (Jiangsu) Food Technology Co., Ltd. All Rights Reserved.

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